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How to Order

Placing an order

There are just a few simple steps to placing an order with us.

First browse the selection of items we have for sale. When you find something you like click the [Add to Basket] button to add it to your shopping basket. When you have all the items you wish to purchase bring up your shopping basket and click the [Checkout] button.

Note: You can view your shopping basket at any time by clicking the Your Order menu option.

On the Checkout page fill in your contact details, billing and delivery address. There is also space for you to provide additional comments. With these details entered click the [Confirm Details] button.

Use the Confirm details page to check the details you provided are correct before submitting your order to us. At this point you can request a printed copy of your order for future reference.

When you are happy your order is correct you have the choice of paying for your order online, or simply submitting your order to us and posting us a cheque for payment. In either case you will receive an email confirming receipt of your order.

Payment

We accept payments from Mastercard, Visa, American Express, Switch, Electron, Maestro, Delta & Solo cards through PayPal, our secure payments partner. All payment information is managed securely by PayPal, we do not hold any record of your card details. Goods will normally be despatched within 48 hours of confirmed payment.

If you do not wish to pay on-line then please Contact Us to discuss other methods of payment.

Postage and Packing

Our products vary greatly in value, size and weight. As we try to find the most cost effective way of delivering to you the cost of postage & packing will vary depending on the products you buy. To avoid any confusion this cost is clearly indicated, and included, in the total cost of your order.

Use of cookies

When you add your first item to the shopping basket, a cookie (a small text file) is placed on your computer that contains a link to your order and and any additional information you provide for it. This cookie is removed once you have submitted you order to us, or if you delete your order.

Note: We do not hold any record of your credit/debit card details

IMPORTANT: If you decide not to go ahead with your order you should use the [Delete Order] button to ensure the cookie and all personal information is deleted. Failure to do this could leave your personal information open to others to read.

Using public computers

As a general rule you are advised not to order goods using computers provided by companies and institutions for the general public (e.g. Internet cafe or Library). It is not always obvious what personal information is being stored. See also 'Use of Cookies' above.